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Our Journalists Keep You Informed


November 4th, 2016
La garantie prolongée: vraiment nécessaire? – Capsule vidéo
Option consommateurs lance la première capsule de sa série La vigilance, c'est payant! Dans cette capsule, nous informons les consommateurs sur leurs droits lorsqu'un bien qu'ils ont acheté d'un commerçant est défectueux.

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September 28th, 2016
L'outil en ligne Obtenir mes infos est maintenant offert en français
Vous êtes-vous déjà demandé si votre fournisseur de téléphone enregistre le lieu où vous vous trouvez? Si votre application de rencontres partage vos préférences sexuelles avec des spécialistes du marketing? Si votre moniteur d'activité physique en sait plus qu'il le devrait? Le site Obtenir mes infos, dont la version française est lancée aujourd'hui, peut vous aider à mieux comprendre quelles données sont recueillies par les entreprises et l'utilisation qui en est faite.
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July 8th, 2016
Système anti-pollution : Option consommateurs négocie avec Volkswagen
Après les révélations concernant les émissions polluantes des véhicules Volkswagen, Option consommateurs a déposé un recours collectif au nom des consommateurs du Québec. Des négociations sont actuellement en cours avec l’entreprise pour les véhicules équipés d’un moteur de 2,0 litres.
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July 7th, 2016
A Moment of Privacy: Monitoring Data
In this fourth video from our series A Moment of Privacy, Heidi Bohaker, associate professor at the University of Toronto, presents the report Seeing Through the Cloud: National Jurisdiction and Location of Data, Servers, and Networks Still Matter in a Digitally Interconnected World.

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June 30th, 2016
A Moment of Privacy: Youth and Privacy
In this third video from our series A Moment of Privacy, Matthew Johnson, director of education at MediaSmarts, presents the report Young Canadians in a Wired World, Phase III.

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June 23rd, 2016
A Moment of Privacy: Fitness Trackers
In this second video from our series A Moment of Privacy, Andrew Hilts,executive director and reasarch lead at Open Effect, presents the report Every Step You Fake: A Comparative Analysis of Fitness Tracker Privacy and Security..

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June 16th, 2016
Give yourself a moment of privacy
Today, Option consommateurs is releasing the video “The Connected Car", featuring Philippa Lawson, privacy lawyer. This video is based on a research published by the BC Freedom of Information and Privacy Association (FIPA).

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February 23rd, 2015
Canadians to get money back for overpriced electronics as part of $80M class action settlement
If you bought an electronic device between 1999 and 2002, then you almost certainly paid too much for it. Now Canadians can get their money back simply by filling in a form on themoneyismine.ca. No receipt or proof of purchase is required to claim the minimum $20 compensation.
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June 1st, 2012
BlackOut SpeakOut : Saying “no” to the Canadian government’s Bill C-38
Option consommateurs voices its concerns about Bill C-38 by joining in the BlackOut SpeakOut initiative on June 4th. For this event, some 50 organizations will put their website offline in protest against the hasty implementation of the bill that would result in the threat of certain Canadian consumer rigths.
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March 5th, 2010
Several measures to help consumers

In the context of the 2010-2011 budget presentation, the federal government announced several measures to regulate the commercial practices of financial institutions:
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July 23rd, 2009
Investigation into the 2008 Maple Leaf listeriosis crisis
The Government of Canada must commit to making food safety one of its top priorities

"Maple Leaf Foods did not conduct the trend analysis required under its listeria control policy. The recurring positive results were not known, nor were the positive results verified to determine the presence/absence of listeria monocytogenes...."
In making this observation in her report of July 21, 2009, Ms. Sheila Weatherill, the independent investigator, helped debunk the myth of effective self-regulation in Canada's food inspection system. Ms Weatherill was commissioned by the federal government to conduct an independent investigative review as a result of the 2008 listeriosis outbreak.
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Cell Phones: Teenagers Poorly Informed

November 15th, 2007
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Unilateral Modifications to Service Contracts by Telecommunications Companies

September 5th, 2007
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Unclear Ads Designed to Mislead Teenagers

July 4th, 2007
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Énergivisez Contest at the National Environment Show

June 27th, 2007
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GMOs – When Will We Get Labelling? By Isabelle Bergeron

October 31st, 2006
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Identity Theft: The List of Victims Grows. By Isabelle Bergeron

October 11th, 2006
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Easy on the Household Chemical Products! By Isabelle Bergeron

September 14th, 2006
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