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Who are we?

Mission

Founded in 1983, Option consommateurs is an association devoted in advocating and promoting the rights and interests of consumers. 

To achieve our mission, we pursue four objectives:
  • Promote a respectful vision of socioeconomic rights and interests of consumers;
  • Empower consumers and promote their independence by helping, informing and representing their interests to decision makers;
  • Helping to balance the power between companies and consumers;
  • Promoting equitable legal and contractual rules with regard to consumers and businesses, ensure their implementation and their respect.
Our key issues are:
  • energy
  • agrofood
  • financial services
  • privacy
  • commercial practices

Our services

Option consommateurs offers a range of services

We can help you to:

  • plan your budget and keep to it*
  • negotiate with public utility companies*
  • get your home for ready for winter*
  • find out about your rights and have them respected

We inform you by:

  • organizing information sessions
  • producing the Toy Guide for Protégez-vous magazine
  • producing various other guides
  • writing numerous articles for several Quebec magazines
  • offering a host of information on our Web site

We defend your interests by:

  • alerting public opinion
  • instigating class action suits
  • producing research reports
  • representing you before parliamentary committees
  • taking part in various committees
* Reserved for residents of Montreal centre.
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