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Press releases

Stay abreast of the latest news at Option consommateurs by reading the Current Events section: testimonials, columns, events… Be on the lookout for the least tidbit of news.

28.03.18

Class Actions – Proposals for improving take-up rates

Montreal, March 28, 2018 – A large number of class action suits are initiated in Canada every year. When there is a settlement or a favourable judgment, the members of many of these class actions are eligible for compensation. In a research study published today, Option consommateurs has analyzes the factors that influence take-up rates […]

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12.01.18

VOLKSWAGEN AND CONSUMER CLASS CONFIRM AGREEMENT IN CANADA INVOLVING 3.0L DIESEL VEHICLES

Proposed nationwide class settlement in Canada provides benefits for approximately 20,000 3.0L Volkswagen, Audi and Porsche diesel vehicles. Cash payments available to owners and lessees of affected model year 2013-2016 vehicles who receive the recall for an emissions repair to bring their vehicle into full compliance with originally certified emissions standards. Cash payments also available […]

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21.04.17

Courts approve consumer settlement in Canada for Volkswagen and Audi 2.0 L TDI vehicles nationwide

Ajax, Toronto, ON et Montréal, QC, April 21st, 2017 – Volkswagen Group Canada Inc. and Canadian class counsel announced today that both the Québec and Ontario Courts have granted approval of the nationwide settlement agreement to resolve consumer claims in Canada related to the 2.0L diesel emissions matter for approximately 105,000 affected vehicles. The Ontario Court […]

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21.04.17

Courts approve consumer settlement in Canada for Volkswagen and Audi 2.0 L TDI vehicles nationwide

Ajax, Toronto, ON et Montréal, QC, April 21st, 2017 – Volkswagen Group Canada Inc. and Canadian class counsel announced today that both the Québec and Ontario Courts have granted approval of the nationwide settlement agreement to resolve consumer claims in Canada related to the 2.0L diesel emissions matter for approximately 105,000 affected vehicles. The Ontario Court […]

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11.04.18

Bank charges – Consumers poorly informed

April 11, 2018 – According to a report released by Option consommateurs today, most Canadian financial institutions do not adequately inform consumers about the charges associated with their banking packages. According to Olivier Bourgeois, energy and social responsibility coordinator at Option consommateurs:   “this lack of information prevents consumers from making informed choices and adopting […]

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14.03.18

The Sharing Economy – Many grey areas

Montreal, 14th of March 2018 – The sharing economy results in many benefits, but it also involves great challenges, mainly in terms of ​​consumer protection. With whom does the consumer using an  online sharing economy platforms (OSEP) conclude a contract? What are his rights and remedies when something goes wrong? What about civil liability? Insurance? […]

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