Stay abreast of the latest news at Option consommateurs by reading the Current Events section: testimonials, columns, events… Be on the lookout for the least tidbit of news.


Six consumer associations unite to get refund for cancelled trips

This letter as been sent to PM Justin Trudeau and all liberal MPs    We are six consumer associations and civil society members representing Canadians from coast to coast. We are hereby requesting that the Government of Canada take immediate action to enforce the right of consumers to get a refund to the original form […]

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OC Magazine – A new consumer affairs magazine

Montreal, November 26, 2019 – Toxic cleaning products, privacy issues, and online price manipulation: the world is changing quickly, and consumer-related issues are multiplying at light speed. To fill consumers in on what’s happening and help them navigate changes in an increasingly complex world of consumption, Montreal-based consumer rights organization Option consommateurs is publishing its […]

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Real estate and mortgage brokerage: More generous compensation in case of fraud

Consumers who are victims of fraud in a transaction involving a real estate broker or mortgage broker are now better protected. The Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ) is pleased to announce the increase of the compensation paid by the Organization’s Real Estate Indemnity Fund (FICI) in case of fraud, fraudulent tactics or […]

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Bank charges – Consumers poorly informed

April 11, 2018 – According to a report released by Option consommateurs today, most Canadian financial institutions do not adequately inform consumers about the charges associated with their banking packages. According to Olivier Bourgeois, energy and social responsibility coordinator at Option consommateurs:   “this lack of information prevents consumers from making informed choices and adopting […]

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