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News

Stay abreast of the latest news at Option consommateurs by reading the Current Events section: testimonials, columns, events… Be on the lookout for the least tidbit of news.

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Minimum payment on credit cards

Minimum payment on credit cards…. DEFINITION: The minimum payment is the portion of the credit card balance that must be paid each month. By paying only this amount, you’re “in...

Information, News

Marketplace and other used-goods sites – Our tips

Marketplace and other used-goods sites – Our tips Marketplace, Kijiji… Used-goods sites are goldmines for finding the items you need at low prices, or for selling items you no longer...

Back to school: our tips to avoid emptying your wallet

The famous back to school season… The vacation period is barely over when it’s time to buy school supplies for your children. This can cause a lot of headaches for...

Enjoy your vacation without breaking the bank

Whether we’re talking about spring break, summer vacation or the holiday season, the vacations are supposed to be a time to rest and recharge. However, they can also be a...

Formal notice – Directions for use

You may have already heard that you should send a formal notice if you have a dispute with a merchant. But what exactly does this mean? When should you use...

By our collaborators

Product obsolescence: what can legally be done?

Repairability index, tougher laws, ecotaxes, and financial incentives could add to the variety of solutions intended to reduce product obsolescence. How can we take action? Michelle Cumyn is a professor...

By our collaborators

Beware of these consumer habits that eat up your budget

Those habits that eat up your budget… Being an informed consumer isn’t always easy in this day and age: new services, enhanced features, and the improved offers of FinTechs have...

By our collaborators

Is the telecommunications industry ready to change?

Only 48 percent of Canadians state that they trust telecommunications companies, according to an industry trust barometer study created by Option consommateurs. To reverse the trend, the industry’s very foundations...

By our collaborators

Product obsolescence: investing in the right actions

Whether it is programmed, planned, or observed, when a product becomes obsolete, it has an impact on consumers’ wallets and generates tons of waste. How can we slow this trend...

By our collaborators

A plea for a privacy protection legislative reform

A plea for a privacy protection legislative reform By Daniel Therrien, Privacy Commissioner of Canada The privacy environment has changed significantly since I took office in 2014. Following 9/11, the...