Stay abreast of the latest news at Option consommateurs by reading the Current Events section: testimonials, columns, events… Be on the lookout for the least tidbit of news.


The Sharing Economy – Many grey areas

Montreal, 14th of March 2018 – The sharing economy results in many benefits, but it also involves great challenges, mainly in terms of ​​consumer protection. With whom does the consumer using an  online sharing economy platforms (OSEP) conclude a contract? What are his rights and remedies when something goes wrong? What about civil liability? Insurance? […]

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A Moment of Privacy: Monitoring Data

In this fourth video from our series A Moment of Privacy, Heidi Bohaker, associate professor at the University of Toronto, presents the report Seeing Through the Cloud: National Jurisdiction and Location of Data, Servers, and Networks Still Matter in a Digitally Interconnected World.   Many Canadians don’t know that their digital data often ends up stored outside […]

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Class Actions – Proposals for improving take-up rates

Montreal, March 28, 2018 – A large number of class action suits are initiated in Canada every year. When there is a settlement or a favourable judgment, the members of many of these class actions are eligible for compensation. In a research study published today, Option consommateurs has analyzes the factors that influence take-up rates […]

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Proposed nationwide class settlement in Canada provides benefits for approximately 20,000 3.0L Volkswagen, Audi and Porsche diesel vehicles. Cash payments available to owners and lessees of affected model year 2013-2016 vehicles who receive the recall for an emissions repair to bring their vehicle into full compliance with originally certified emissions standards. Cash payments also available […]

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Courts approve consumer settlement in Canada for Volkswagen and Audi 2.0 L TDI vehicles nationwide

Ajax, Toronto, ON et Montréal, QC, April 21st, 2017 – Volkswagen Group Canada Inc. and Canadian class counsel announced today that both the Québec and Ontario Courts have granted approval of the nationwide settlement agreement to resolve consumer claims in Canada related to the 2.0L diesel emissions matter for approximately 105,000 affected vehicles. The Ontario Court […]

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A Moment of Privacy: Youth and Privacy

In this third video from our series A Moment of Privacy, Matthew Johnson, director of education at MediaSmarts, presents the report Young Canadians in a Wired World, Phase III.   Young people value their privacy. They care a lot about the image of themselves that people see online. They want to control who can see their photos […]

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