Practical workshops with our experts
Every month, an expert fromOption consommateurs offers a free demonstration of an online tool to help you become a more informed consumer or see your finances more clearly. Discover how to access your credit files, fill in a budget grid, or or avoid the pitfalls when shopping online. These online webinars are ideal for learn more and discuss budget issues with an expert, consumer law and fraud protection.
- Registration required (click on the workshop you are interested in to register).
- One hour including a question period.
- Replay workshops available.
- Information sheet sent out after each workshop to provide additional information and resources.
DISCOVER THE THEMES OF EACH VIRTUAL WORKSHOP AND REGISTER FOR FREE BELOW:
UPCOMING WEBINARS:
How do you prepare to make a will?
January 22, 2025, 9 to 10 a.m.
Are you determined to get your papers in order this year? In this workshop, notary Joanie Mathieu will demystify the myths surrounding wills, and give you all the tools you need to be well prepared for your meeting with your professional.
Register at
Formal notice 101
February 19, 20259 a.m. to 10 a.m.
Are you having a disagreement with a retailer and discussions are going nowhere? Sending a formal notice could help. Learn how to write it, how to send it and what to expect next with Sara Eve Levac, lawyer and analyst.
Register at
Protecting yourself against bank fraud
March 12, 20259 a.m. to 10 a.m.
Fraud grandparents, scamu representative, phishing... fraudsters are boundlessly creative when it comes to getting your money or personal information. Learn how to recognize fraud attempts and what to do if you fall victim with Alexandre Plourde, lawyer and analyst.
Register at
Telecom problems - who to contact?
April 2, 20259 a.m. to 10 a.m.
Are you being billed for more than the agreed price? Are you being charged for unused services? If you can't resolve your dispute with the provider, find out how the Commission for Complaints for Telecommunications and Television Services (CCTS) can help.
Register at
PAST WEBINARS:
How and why access credit files?
September 18, 2024, 9 a.m. to 10 a.m.
Sara Eve Levac, lawyer and analyst at Option consommateurs, demonstrated how to access credit files, and provided tools for understanding them.
(Re)listen to the workshop
Find out about a retailer like a pro
October 16, 2024, 9 to 10 a.m.
Me Samantha H. Sanon, a lawyer and budget and legal advisor at Option consommateurs, presented the Office de la protection du consommateur's tool, a good way to deepen your research before making a purchase.
(Re)listen to the workshop
Making a budget - where to start?
November 6, 2024, 9 to 10 a.m.
Johanne Le Blanc, budget advisor at Option consommateurs, gave us her tips on how to make sense of your budget.
(Re)listen to the workshop
Buying online without getting ripped off
December 4, 2024, 9 to 10 a.m.
Alexandre Plourde, a lawyer and analyst at Option consommateurs, explained the pitfalls to be avoided and the recourse available in the event of a problem.
(Re)listen to the workshopCan't wait for the next workshop?
To see all our previous webinars on seniors' rights and protection,
visit our Youtube channel!
Information bank
for seniors
Option consommateurs 's Seniors' Information Bank is full of resources and relevant information on a host of topics that affect you:
Credit and overindebtedness
Bank charges
Reward points
Fraud
See more clearly and protect yourself
the Information Bank.
Video capsules
Recognize emotional blackmail to better protect yourself
If a loved one or someone you've met on the Internet is pressuring you for money and playing on your fear or guilt to get their way, you could be a victim of abuse. Learn how to spot the signs of emotional blackmail with this video.
Watch the video
Power of attorney and protection mandate: a clearer picture
"If I become incapacitated, can my son use the power of attorney I signed for him? This simple video explains the difference between a Power of Attorney and a Mandate of Protection, two important documents to produce as you age.
Watch the videoOur guides and booklets
Golden references for all your questions
The guide Vos finances en toute sécurité will help you better manage your finances and protect you against financial abuse. We've also thought of caregivers and isolated seniors by dedicating a specific booklet to each of them.
Information line for seniors
Are you 55 or over and have a legal or budgetary question?
Contact our lawyers via our dedicated seniors line!