Current Events

Stay abreast of the latest news at Option consommateurs by reading the Current Events section: testimonials, columns, events… Be on the lookout for the least tidbit of news.


Real estate and mortgage brokerage: More generous compensation in case of fraud

Consumers who are victims of fraud in a transaction involving a real estate broker or mortgage broker are now better protected. The Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ) is pleased to announce the increase of the compensation paid by the Organization’s Real Estate Indemnity Fund (FICI) in case of fraud, fraudulent tactics or […]

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Bank charges – Consumers poorly informed

April 11, 2018 – According to a report released by Option consommateurs today, most Canadian financial institutions do not adequately inform consumers about the charges associated with their banking packages. According to Olivier Bourgeois, energy and social responsibility coordinator at Option consommateurs:   “this lack of information prevents consumers from making informed choices and adopting […]

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Class Actions – Proposals for improving take-up rates

Montreal, March 28, 2018 – A large number of class action suits are initiated in Canada every year. When there is a settlement or a favourable judgment, the members of many of these class actions are eligible for compensation. In a research study published today, Option consommateurs has analyzes the factors that influence take-up rates […]

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The Sharing Economy – Many grey areas

Montreal, 14th of March 2018 – The sharing economy results in many benefits, but it also involves great challenges, mainly in terms of ​​consumer protection. With whom does the consumer using an  online sharing economy platforms (OSEP) conclude a contract? What are his rights and remedies when something goes wrong? What about civil liability? Insurance? […]

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