Our demands - Option Consommateurs

Law enforcement and access to justice

Increase funding for the Commission d'accès à l'information and the Office de la protection du consommateur, and give the latter the power to obtain, in criminal proceedings, civil compensation for consumers who are victims of an illegal practice;
Increase the budget allocated to justice from 1.1% to 2.2% of the total Quebec budget;
Provide financial support to non-profit organizations offering free or low-cost legal services, and introduce a permanent 25% salary subsidy for these organizations.

Strengthen consumer protection against fraud by adopting a uniform legal framework for payment methods in Canada.
Reduce bank fees and credit card interest rates.
Force merchants to accept cash.
Amend the Bank Act to prevent banks from closing a consumer's account without good reason.

Encompass "reductionflation" and other commercial tactics designed to disguise an increase in product cost.
Impose the display of prices per unit of measurement in food stores.
Pursue the reforms to the Competition Act initiated with Bill C-56 and Bill C-59.
Adopt the Code of Conduct for the Grocery Products Sector.
Increase the federal contribution to the development of new social housing and to the maintenance of low-cost housing.
Rethinking Canada's mortgage structure to better protect households from real estate market fluctuations.

Better supervision of practices designed to conceal rising food prices, such as "reducflation";
Reinforce price display standards, including display by unit of measure and display of unit prices when multiple items are discounted;
Extend access to housing benefit to people aged 50 and under;
Put forward an emergency plan to develop new social housing and maintain low-cost housing;
Set up a provincial rent register;
Set up a summit on access to housing and home ownership;
Increase the maximum income for the solidarity tax credit for single people and single-parent families.

Strengthen the framework for "buy now, pay later" formulas;
Review the legislative framework for online merchants and enshrine in law that an online intermediary is jointly and severally liable for the proper performance of contracts with the end service provider;
Better consumer protection in the context of itinerant sales contracts.

Strengthen the deterrent effect of the bill and overcome any obstacles it might pose to consumers' civil remedies.
Offer better protection for children in the digital environment.