OC v. Billets.ca and 514-Billets.com (ticket resale)

Description

Option consommateurs has launched a class action against the Billets.ca and 514-Billets.com ticket resale sites.

It maintains that these sites do not hold the authorizations required by show producers to charge prices higher than those charged by sellers authorized to sell tickets. Billets.ca and 514-Billet are therefore illegally charging consumers additional amounts.

Furthermore, according to Option consommateurs, Billets.ca and 514-Billets.com do not clearly disclose that they are ticket resale sites, thereby misleading consumers.

The purpose of theclass action is to compensate consumers and merchants for overpayments, as well as for intentional breaches of the Consumer Protection Act.

Theclass action also seeks to require Billets.ca and 514-Billets.com to cease their practices and amend their terms of use to comply with the Consumer Protection Act.

Our members

All consumers and merchants within the meaning of the Consumer Protection Act residing and physically present in Quebec at the time of purchase, who, since October 13, 2020, have purchased at least one performance ticket from the defendant at a price higher than that advertised by the authorized seller, unless the defendant met the conditions set out in section 236.1 para. 2 CPA at the time of sale.

Where we are

On October 13, 2023, a motion for authorization to institute a class action was filed with the Quebec Superior Court.

For further information

If you would like to be kept informed of developments in this class action, you can subscribe to our newsletter. You can also contact the law firm Sylvestre Painchaud + associés, which is representing Option consommateurs in this case.