Active • 17 October 2023
OC vs 2tickets.ca and 514-tickets.com (ticket resale)
Option consommateurs maintains that these sites do not hold the authorizations required by show producers to charge prices higher than those of sellers authorized to sell. Furthermore, according to Option consommateurs, 2tickets.ca and 514-tickets.com do not clearly disclose that they are ticket resale sites, thereby misleading consumer.
What else is the class action targeting?
According to Option consommateurs, 2tickets and 514-tickets also fail to clearly disclose that they are ticket resale sites, thereby misleading consumers.
The class action seeks to compensate consumers and merchants for overpayments, as well as for intentional violations of the Consumer Protection Act.
The class action also seeks to have 2tickets and 514-tickets cease their practices and modify their terms of use to comply with the Consumer Protection Act.
Who are the members ?
All consumers and merchants within the meaning of the Consumer Protection Act residing and physically present in Quebec at the time of purchase, who, since October 13, 2020, have purchased at least one performance ticket from the defendant at a price higher than that advertised by the authorized seller, unless the defendant met the conditions set out in section 236.1 para. 2 CPA at the time of sale.
Where are we now ?
On October 13, 2023, an application for authorization to institute a class action was filed with the Superior Court of Quebec. We are awaiting authorization.
Need more information ?
Join the mailing list on the website of Sylvestre Painchaud et associés, the firm representing Option consommateurs in this case, to receive email updates about this class action.