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Tipping regulations: Option consommateurs reiterates the new provisions and proposes tightening the law
Option consommateurs has issued its press release and report on tipping practices and issues observed in the field. It proposes concrete ways to improve the current framework.

Warranty of availability
You have probably experienced a situation where one of your goods broke and your only option was to buy a new one. You may have had the best intentions in the world when you wanted to repair it, but the lack of spare parts or long waiting times discouraged you. New rules are now in place to make it easier to repair your goods.


