Our mission: to help consumers and defend their rights
Our independent, non-profit organization helps you resolve a disagreement with a merchant or get a handle on your finances. And it's FREE.
Featured topic: For safe online browsing
Don't miss

Warranty of availability
You have probably experienced a situation where one of your goods broke and your only option was to buy a new one. You may have had the best intentions in the world when you wanted to repair it, but the lack of spare parts or long waiting times discouraged you. New rules are now in place to make it easier to repair your goods.

Cancelling a course registration
Sports courses, driving lessons, music lessons, language courses... There is no shortage of options when you want to learn a new activity or discipline. But what happens if you change your mind after signing the registration contract? We explain what the law says.