Information and advice

On this page, you'll find a range of information to help you learn more about your rights as a consumer, or to help you make sense of your finances and ensure your financial security. Don't hesitate to contact us directly for more information - our services are free!

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Let's take a look at the different types of warranties and solutions.
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Sadly, doing so on social media can expose them to risks that are often hidden, as personal information, photos, and video could harm their reputations in later life.
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These devices collect, transmit and process data.
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Find out how to identify and avoid these practices.
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Le sujet de la retraite est souvent peu abordé… jusqu’à ce qu’on s’en approche dangereusement.
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Here's what you need to know about the techniques used and the law.
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What do you do if your order is incorrect, not delivered when promised, or stolen by a malicious neighbor?
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What should I consider when subscribing to these products and services?
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See changes to certain credits, allowances and benefits
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How to make the most of discounts?
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Au Québec, la loi exige que les entreprises commercent en français. L’article 5 de la Charte de la langue française (également connue sous le nom de Loi 101) adopté en 1977, indique que « les consommateurs de biens ou de services ont le droit d’être informés et servis en français ». Cette obligation s’applique à toutes les entreprises, quelle que soit leur taille, qui font affaire au Québec.

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Do you pay the full balance?