Research report In the matrix: protecting consumer privacy in the metaverse The metaverse, developed mainly by the video game industry, offers a range of possibilities for consumers: meeting friends, playing sports in a group, or taking part in... June 3, 2024
Memory Artificial intelligence and competition (comments submitted to the Competition Bureau) Option consommateurs presents its comments as part of the Competition Bureau's consultation on artificial intelligence (AI) and competition. Firstly, merchants can... May 14, 2024
Memory Bill C-59 Option consommateurs submits its comments on Bill C-59 - An Act to implement certain provisions of the fall economic statement tabled in Parliament on December 21... April 30, 2024
Research report Preparing for the unexpected: Consumer compensation measures for catastrophic events February 19, 2024
Memory Bill C-27 - Digital Charter Implementation Act, 2022 By rewriting the Personal Information Protection and Electronic Documents Act (PIPEDA) to adapt it to the digital context of the 21st century, Bill C-27 has one objective... November 20, 2023
Research report Criticism of companies via social media and digital platforms: an alternative route to justice for consumers? The instantaneous sharing of information and opinions offered by digital technology is undoubtedly changing the face of consumerism. Consumers can now more easily share their experiences with each other... November 15, 2023
Memory Bill C-56 - An Act to amend the Excise Tax Act and the Competition Act Option consommateurs hereby presents its observations on Bill C-56 (An Act to amend the Excise Tax Act and the Competition Act). On the one hand, it recognizes... October 23, 2023
Bill 29 - An Act to protect consumers against programmed obsolescence and to promote the durability, repairability and maintenance of goods Option consommateurs considers that Bill 29 makes positive contributions for consumers, but that it needs to be strengthened to promote the sustainability of goods and services.... September 12, 2023