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Option consommateurs thanks you for reporting this issue. By sharing your experience, you are helping us to better represent and defend consumer rights among decision-makers. 

Research reports
This type of contract has been the target of some criticism.
Press releases
Compensation process must be simplified.
Research reports
Acknolewdge the observations and the tentative solutions that we consider fair for both consumers and businesses.
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Épargner et investir pour sa retraite
Article
Legally recognized assistance
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What are your rights and legal options?
Research reports
Gain a better understanding of the impacts and consequences of the labor shortage in consumer law.
Press releases
Mieux protéger les ménages à faible revenu en ajoutant une composante électricité au crédit d'impôt pour solidarité.
Press releases
Proposals to tighten the tipping law.
Research reports
Proposals to strengthen tipping laws.
Memos
Nos recommendations pour la future constitution québécoise.