For a more just consumer society

Our mission: help consumers and defend their rights.

For 40 years, we’ve been here to inform you, represent you and help you with in-depth, varied expertise and free legal and budget services.

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Information

Update: Class action concerning credit cards: agreement of 2.65 million dollars with Amex Bank of Canada

18 May 2019

Update: Class action concerning credit cards: agreement of 4.25 million dollars with Canadian Imperial Bank of Commerce

18 May 2019

Ongoing Class Actions

British Airways & Virgin Atlantic Airways Class Action: New notice approved by the Superior Court (last updated on: December 09th, 2017)

9 December 2017

Privacy

Data Breach Prevention and the Canadian Consumer

28 January 2022

Business practice

Influencer marketing: advertising in the age of social media

5 October 2021

Business practice, Copyright, Privacy

Consumer-related Copyright Issues on the Internet of Things – A study of connected objects available to Canadian consumers

27 August 2019

For a more just consumer society

Our mission: help consumers and defend their rights.

Become an Option consommateurs supporter

Become a partner

Discover our seniors' section

Minimum payment on credit cards

Marketplace and other used-goods sites – Our tips

Back to school: our tips to avoid emptying your wallet

Class actions