Upcoming • 25 February 2026
One informed consumer has the power of ten
Have you ever wondered what your rights are when a purchase goes wrong?
Whether you’re buying groceries, signing a mobile phone contract, shopping online, or cancelling a gym membership, the Consumer Protection Act may apply and it offers you several important safeguards. In this webinar, you’ll learn how to confidently navigate your everyday transactions, understand the protections available to you, and avoid common pitfalls. By the end, you’ll feel better equipped to make informed consumer decisions.
In this free webinar, Sara Eve Levac, lawyer and analyst at Option consommateurs, will break down the key rules that protect you as a consumer. Through practical, real‑world examples, you’ll discover how warranties work, what merchants are allowed, and not allowed to require, and what options you have if you run into a problem with a business.