Consumption at a glance - Option Consommateurs

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In this guide, you'll find the rules that retailers must follow when dealing with consumers. After reading this document, you'll be able to recognize dishonest business practices. You'll know how to assert your rights. You'll be an informed consumer.

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Bill C-59

Option consommateurs submits its comments on Bill C-59 - An Act to implement certain provisions of the fall economic statement tabled in Parliament on December 21...

Option consommateurs confidence barometer - 2024 edition

Weak competition in the grocery sector affects food prices in Canada

February 27, 2024

Research report

Preparing for the unexpected: Consumer compensation measures for catastrophic events

February 19, 2024

Bill C-27 - Digital Charter Implementation Act, 2022

By rewriting the Personal Information Protection and Electronic Documents Act (PIPEDA) to adapt it to the digital context of the 21st century, Bill C-27 has one objective...

November 20, 2023

Research report

Criticism of companies via social media and digital platforms: an alternative route to justice for consumers?

The instantaneous sharing of information and opinions offered by digital technology is undoubtedly changing the face of consumerism. Consumers can now more easily share their experiences with each other...

November 15, 2023

Bill C-56 - An Act to amend the Excise Tax Act and the Competition Act

Option consommateurs hereby presents its observations on Bill C-56 (An Act to amend the Excise Tax Act and the Competition Act). On the one hand, it recognizes...

October 23, 2023