Our mission: to help consumers and defend their rights

Our independent, non-profit organization helps you resolve a disagreement with a merchant or get a handle on your finances. And it's FREE.

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Consultation budgetaire rentree vacances option consommateurs

Tight budget after vacation?

Our budget counsellors offer personalized, free, and confidential support to help you take stock of your finances, either in person or by video conference.

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Our tips to avoid emptying your wallet

Summer vacation isn't even over yet, and it's already time to buy the kids' school supplies. That's enough to give any parent a headache!

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Option consommateurs is calling for public consultations to establish clear guidelines ensuring the transparency and independence of private organizations handling airline passenger complaints.

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Advice on investing is increasingly available on social media and is often offered by financial influencers, also known as “finfluencers.” These people are sometimes professionals qualified to give financial advice, and sometimes amateurs. This state of affairs raises questions about potential risks for consumers who might rely on such advice.

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You have probably experienced a situation where one of your goods broke and your only option was to buy a new one. You may have had the best intentions in the world when you wanted to repair it, but the lack of spare parts or long waiting times discouraged you. New rules are now in place to make it easier to repair your goods.