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Articles, Press releases

30% of Canadians victims of bank fraud

Montreal, April 17, 2023 - Three out of 10 Canadians have been victims of bank fraud, and nearly a quarter of them have had to deal with their bank...

Learning from the pandemic to better protect consumers in the face of climate change

Montreal, February 20, 2024 - The Covid-19 pandemic has highlighted gaps in consumer protection when merchants are unable to protect...

February 20, 2024

Criticizing a company online can be costly for consumers

Montreal, November 15, 2023 - Consumers are poorly protected by current laws when they post reviews or negative opinions online about their experiences with...

November 15, 2023

The claims period is opened within the framework of an agreement reached in a class action

Desjardins Financial Security Cancer Protection Premium The claims period is open as part of an agreement reached at class action Montreal, October 26, 2023...

October 26, 2023

Press releases, Open letter, Press room

Open letter - Housing crisis - Time to review mortgage structure, not cut GST

In these times of economic uncertainty, households across the country are being squeezed by the inordinate rise in the cost of living. There's no doubt about it...

October 23, 2023

Option consommateurs files an application atclass action against two ticket resale websites

Montreal, October 18, 2023 - Option consommateurs has filed a request for authorization to exercise a class action against Billets.ca and 514-Billets.com for illegally overcharging...

October 18, 2023

Clear up the confusion surrounding the new "buy now, pay later" financing formulas

Settle the confusion surrounding the new "Buy now, pay later" financing formulas Montreal, October 5, 2023 - Governments must intervene to provide a framework for the new financing...

October 5, 2023

Bill 29 must be strengthened to extend the life of consumer goods in Quebec

Montreal, September 12, 2023 - Option consommateurs invites the government to strengthen Bill 29 on the programmed obsolescence, durability and reparability of goods. In its...

September 12, 2023

Nearly $111,000 raised during theOption consommateurs

Montreal, May 29, 2023 - Option consommateurs raised close to $111,000 at its benefit event held last Thursday at Montreal's Auberge Saint-Gabriel. This...

Second edition of the Industry Confidence Barometer by Option consommateurs

Second edition of the Industry Confidence Barometer by Option consommateurs Food sector drops to second-to-last place Montreal, April 19, 2023 - Option consommateurs unveils...

Press releases, Open letter, Press room

For fair electricity tariffs, not a tax in disguise

The government decided in 2019 to set electricity rates according to inflation, needless to say this decision was a mistake due to the high inflation we...

February 13, 2023

Bill to cap Hydro-Québec rates: Option consommateurs calls it nonsense

Bill to cap Hydro-Québec rates is nonsense and will only contribute to inflation Montreal, December 7, 2022 - Option consommateurs calls the bill to cap Hydro-Québec rates "nonsense" and...

December 7, 2022